PRIVACY POLICY

At TwistedRed, Inc. ("we", "us", or "our"), we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy explains how we collect, use, and protect your information when you play Exomecha ("Game"), use our services, or interact with our website and other platforms ("Services").

By using the Game or our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Game or Services.

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information
When you create an account or use certain features of the Game, we may collect personal information, such as:

Name
Email address
Username
Age or date of birth (for age verification purposes)
Profile picture (optional)
In-game activity (game progress, achievements, statistics)

1.2. Technical Information
We may collect information related to your device, network, and gameplay to improve the Game and provide a better experience, including:

IP address
Device type and model
Browser and operating system
Game performance data (e.g., crashes, loading times)
Usage data (e.g., features used, in-game purchases, time spent playing)

1.3. Communication Data
When you communicate with us (via support, social media, etc.), we may collect the content of your messages, including emails, chat messages, and other interactions.

1.4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to track usage patterns, customize content, and analyze performance. These technologies help us improve our Services and deliver more relevant advertisements or content.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve the Game and its features
To communicate with you (e.g., customer support, updates, marketing)
To process in-game purchases and transactions
To personalize your experience and provide targeted content
To detect and prevent fraud, abuse, and other harmful activities
To comply with legal obligations

3. How We Share Your Information

We will not share your personal information with third parties, except in the following cases:

Service Providers: We may share your data with trusted third-party vendors who provide services on our behalf (e.g., payment processors, cloud storage, customer support tools). These service providers are obligated to protect your data and only use it to provide the contracted services.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such transfer and your information's new ownership and usage practices.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Data Retention

We retain your personal information for as long as needed to provide the Game and Services or as required by law. If you wish to delete your account or request the deletion of your personal data, please contact us using the details provided below.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request corrections to any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal information, subject to certain exceptions.
Opt-out: You may opt-out of marketing communications or disable certain tracking technologies via your browser settings.

To exercise any of these rights, please contact us at [email address or support link].

7. Children’s Privacy

The Game is not intended for children under the age of 13 (or under the age of 16 in the European Union). We do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
TwistedRed, Inc.
Email: hello@twisted.red